service asset and configuration management (SACM)

service asset and configuration management
(SACM)

Definition: (ITIL Service Transition) The process
responsible for ensuring that the assets
required to deliver services are properly
controlled, and that accurate and reliable
information about those assets is available
when and where it is needed. This
information includes details of how the assets
have been configured and the relationships
between assets. See also configuration
management system.