relationship

relationship

Definition: A connection or interaction between two
people or things. In business relationship
management, it is the interaction between the
IT service provider and the business. In
service asset and configuration management,
it is a link between two configuration items
that identifies a dependency or connection
between them. For example, applications
may be linked to the servers they run on, and
IT services have many links to all the
configuration items that contribute to that IT
service.