process manager

process manager

Definition: A role responsible for the operational
management of a process. The process
manager’s responsibilities include planning
and coordination of all activities required to
carry out, monitor and report on the process.
There may be several process managers for
one process – for example, regional change
managers or IT service continuity managers
for each data centre. The process manager
role is often assigned to the person who
carries out the process owner role, but the
two roles may be separate in larger
organizations.