change model

change model

Definition: (ITIL Service Transition) A repeatable way of
dealing with a particular category of change.
A change model defines specific agreed
steps that will be followed for a change of this
category. Change models may be very
complex with many steps that require
authorization (e.g. major software release) or
may be very simple with no requirement for
authorization (e.g. password reset). See also
change advisory board; standard change.