business continuity management (BCM)

business continuity management (BCM)

Definition: (ITIL Service Design) The business process
responsible for managing risks that could
seriously affect the business. Business
continuity management safeguards the
interests of key stakeholders, reputation,
brand and value-creating activities. The
process involves reducing risks to an
acceptable level and planning for the
recovery of business processes should a
disruption to the business occur. Business
continuity management sets the objectives,
scope and requirements for IT service
continuity management.